Moving is always a hassle, whether it is your physical address or your online presence. You need to sort and pack all your belongings, put everything in place again, inform people of your new address, etc. In this article, I have listed the most common problems and pitfalls that our customers have encountered over the years. Keep these in mind, and avoid a lot of frustrations along the way.
Choose the right host
Make sure that your future hosting provider supports the features that you need. It happens all too often that someone moves his domain and website, only to discover that a particular plugin or function doesn’t work anymore. I recommend that you make a list of all your requirements and ask your prospective host if they support this.
Prepare your domain
It is always important to keep your details up to date, but especially so when you are moving.
When you transfer a domain, multiple emails will be sent to the admin email address that is registered in the WHOIS database. If the registered information is incorrect, you won’t receive the emails and are unable to confirm the transfer of your domain.
Another thing you need to check is the status of the domain. It needs to be unlocked and free to transfer. If you have domain privacy enabled on your domain, you need to disable it before you continue. Your new host needs to be able to verify that you are the legal owner of the domain and they can’t do this if domain privacy is active.
Read up on the transfer procedure
Depending on the domain extension, the transfer process may differ. Some domains will be transferred almost instantly while others can take up to ten days. Read up on the procedure for your domain, so you know what to expect and when it is the best time to start the transfer.
On our support page, you can find detailed guides for the most common domain transfer procedures. If your domain isn’t listed, you are welcome to contact our support for more information.
Recreate your email addresses
Email accounts on your domain need to be created again with your new provider. We recommend you do this before you start the transfer procedure, that way you don’t run the risk of missing any emails. As soon as the transfer is completed, emails will run via your new host.
Upload your website
You need to upload the files of your website to your new web space. If your site is made with WordPress or another CMS, you also need to import your database. We have created a step-by-step guide to help you move your WordPress site.
Cancel your subscription with your old provider
Last but not least, remember to cancel your subscription with your previous provider. It’s easy to forget this when you are busy setting up your new website.
Even though your domain is no longer hosted with your old host, this doesn’t mean that your subscription will expire. Most web hosting providers need you to confirm your cancellation.